GDPR


At FlexDrive, we are committed to protecting the privacy and security of your personal data. As part of our operations, we collect and process personal information to provide you with our car, minibus, and van hire services. This statement outlines how we handle your data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Collection and Use:
We collect personal data such as your name, contact information, driver's license details, and payment details to facilitate your hire booking and to ensure the smooth operation of our services. We may also collect data regarding your vehicle usage and preferences to improve our services and tailor them to your needs.

Data Security:
We take appropriate measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We maintain strict confidentiality and implement robust security measures to safeguard your information.

Data Sharing:
We may share your personal data with trusted third parties such as insurance providers, vehicle maintenance services, and payment processors to fulfill your booking and provide you with our services. However, we do not sell, rent, or trade your personal data to third parties for marketing purposes.

Data Retention:
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. After this period, we securely delete or anonymize your data.

Your Rights:
You have the right to access, rectify, or erase your personal data held by us. You may also object to the processing of your data or request its portability. To exercise these rights or for any inquiries regarding your data, please contact us using the details provided below.

Contact Us:
If you have any questions or concerns about our data processing practices or this GDPR statement, please contact us at:
FlexDrive
0345 459 1414
[email protected]
Ilford Golf Club, 1 Albatross Lane. Ilford, IG1 3TR, United Kingdom.

Updates to this Statement:
We may update this GDPR statement periodically to reflect changes in our data processing practices or legal requirements. We encourage you to review this statement regularly for any updates.

C

Core Values

We prioritize our customers' needs and satisfaction above all else. Our commitment is to provide excellent service, ensuring a seamless and enjoyable experience for every individual and business we serve. We stand for trust and reliability in our services. Our fleet is well-maintained, and our processes are designed to deliver consistent and dependable transportation solutions, meeting the expectations of our customers.
M

Our Mission

At FlexDrive, our mission is to provide unparalleled convenience, flexibility, and reliability in transportation solutions. We are committed to offering a fleet of well-maintained vehicles that cater to the diverse needs of our customers.
V

Our Vision

We envision becoming the premier choice for our customers in the car rental and minibus hire industry in the UK, setting new standards for excellence and innovation. Our vision is to be recognized as the preferred choice for seamless mobility solutions, where our commitment to quality, customer satisfaction, and technological advancements positions us as a leader in the market.

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